If you have a Generac generator that is broken or in need of repair, Promise Electric is here to help. We are a team of licensed and insured residential and commercial electricians specializing in Generac generator repairs in South Florida.

We are factory trained and certified to diagnose, maintain, and repair emergency standby generator systems.

Typically, we can troubleshoot and diagnose generator problems during a single service call. It is important that your generator runs during its normal weekly exercise period. If your generator has not been automatically starting and running weekly, there may be an issue which could prevent the system from operating during a power outage.

Also, if your generator and transfer switch have not been tested lately, please call us so that we can assist you with the testing procedure to ensure you are prepared for power outages.

At Promise Electric, we are Generac Certified and trained, which means that we are experienced and authorized to handle all Generac warranty covered repairs.

At Promise Electric, our certified electricians can identify the source of any problem you’re having. Whatever the problem might be, we can repair or replace it.

Here are common causes why your generator may not be starting:

The generator battery. The overwhelming majority of Generac generator failures have to do with an old or damaged battery. Generator batteries should be changed every two years at an absolute minimum.

Coolant levels. Low coolant levels will trip a sensor and force the generator into a “no start” state. Check to ensure cap is tight and coolant levels are in an acceptable range.

Sensors and electrical components. In most cases electrical failure will result in the generator not starting at all. This is because Generac generator are set up to operate only when it is safe to do so, and will refuse to engage when a problem is present.